FAQs

Frequently Asked Questions

1. How long does shipping take?
Orders are typically processed within 1–2 business days. Delivery usually takes 5–10 business days depending on your location in the United States.

2. Do you offer free shipping?
Yes! We offer free shipping on most orders within the United States.

3. How can I track my order?
Once your order ships, you will receive a tracking number via email so you can follow your package in real time.

4. What is your return policy?
We offer a 30-day return policy. If you're not satisfied with your purchase, you can contact us within 30 days of delivery for a return or refund.

5. Is my payment information secure?
Yes. All payments are processed through secure and encrypted payment gateways to ensure your personal information stays safe.

6. How can I contact customer support?
If you have any questions, you can reach our support team anytime at:
support@avasca.shop

7. Can I cancel my order?
Orders can be canceled within 12 hours of purchase. After that, the order may already be in processing or shipping.